Storia Support

Email support: use this address for account help, bug reports, privacy requests, deletion requests, and safety reports.

If you use a different support email, replace this address before publishing.

What to Include

The email or username on your Storia account, if you have one.
A short description of the issue and the screen where it happened.
For safety or content reports, include enough context for us to find the memory, story, or profile.
Do not send passwords, verification codes, or payment details.

Account Sign-in trouble, username/profile changes, anonymous guest upgrades, and account deletion.

Memories Help with photos, videos, places, albums, stories, shared memories, and invitations.

Privacy Data access, correction, deletion, and questions about the privacy policy.

Safety Report inappropriate content, unwanted invitations, abuse, or other trust and safety concerns.

Read the Storia Privacy Policy at privacy.html.